Welcome to East Valley Water District!
As a public agency, East Valley Water District (EVWD) strives to enhance and preserve the quality of life for the community we serve by providing safe reliable water and sewer services.
Our commitment to providing excellent customer service goes far beyond a friendly voice over the phone. EVWD offers:
- Free home water evaluations to identify ways you can save water around your home
- Free conservation workshops
- Convenient and easy payment options
- Rebate programs to assist with replacing older fixtures with water efficient models
If the water service is currently on, we may schedule the transfer of service on the next available service date. Although we strive to establish your service as quickly as possible, service connections may take up to 2 business days for completion.
View contact information for other utilities here.
Start Water / Sewer Service Application
For your convenience, please select the application to apply for water / sewer service using Docusign.
In order to verify the service address, please return the completed application and attach each of the following supporting documents:
- Please submit a legible copy of Identification.
- Copy of Closing/Settlement Statement or Grant Deed.
A $150 deposit will be required for each dwelling unit. The option to waive or reduce service deposit must be received at the time of sign up.
Applicants have the option to apply for Automatic Payment. Applications must have auto-pay for 18 months to qualify for a Waived/Reduced Deposit. In the event that the Bank Account is closed, the customer must update the District with the new account information or the deposit will be required. If the customer has three returned Auto-pays; the Auto-Pay will be removed and a deposit will be required.
- Single Family Residents - May sign up to have Deposit Waived
- Commercial/Multi-Family - May sign up to have a Reduced Deposit of 50 % of required amount
Single-family residents with one dwelling unit have the option to apply for a Credit Check and Upon the approval of a satisfactory credit score, the Deposit will be waived.
To activate services, the property owner must contact Customer Service on behalf of the tenant(s).
East Valley Water District is a not for profit government agency. Water and Wastewater rates have been established through a Public Hearing Process and set to recover the costs of service.
View EVWD's water/wastewater rate information including Tier rates, click here.
Budget Based Rates
Water budget based rates is a billing structure designed to consider the unique water needs of each customer and to allow the lowest cost water to be utilized for essential use indoors.
This customized approach gives families and businesses an allocation based upon their unique indoor and outdoor water needs while also encourage conservation. Learn more about Budget Based Rates.
East Valley Water District provides water service to approximately 102,000 customers in the City of Highland and portions of both the City and County of San Bernardino.
To find out if you are part of the EVWD community, enter your address in District's interactive map here.